BLACK ORQID™
A Shopping Experience Designed Around You
GUESTCODE™ Framework Overview
GUESTCODE™ is an innovative personality intelligence tool developed exclusively for the hospitality industry, and only used through BLACK ORQID.
Designed to elevate every customer interaction, GUESTCODE™ allows guests to submit 14 letters that resonate with who they are—emotionally, stylistically, and intuitively.
These letters are translated into a total value that reveals their personal GUESTCODE™, unlocking a detailed profile of their shopping mindset, comfort preferences, and sensory behavior.
BLACK ORQID™
A Shopping Experience Designed Around You
At BLACK ORQID™, we believe every person deserves to be seen, understood, and served in a way that reflects who they truly are. That’s why we created the BLACK ORQID™ Card—a sleek, tap-and-go card that helps stores recognize your preferences the moment you walk in.
BLACK ORQID™
When you visit a participating retailer, simply present your BLACK ORQID™ Card. A quick tap gives the store team access to helpful insights that allow them to greet you more thoughtfully, recommend what fits your taste, and provide a smoother, more enjoyable experience tailored just for you.
Whether you prefer efficiency, warmth, quiet assistance, or bold suggestions—BLACK ORQID™ makes sure your time in-store feels personal, effortless, and completely you.
No apps. No logins. Just one simple tap to make your shopping experience better than ever.
BLACK ORQID™ – Because service should feel like it knows you.
BLACK ORQID™ FOR BUSINESS
Discover the Advantage of Personalization
BLACK ORQID™ isn’t just a card—it’s a customer experience tool that helps your business serve with intention, precision, and care. Our exclusive brochure explains how your brand can offer the Black Orqid™ Card to your clientele, elevating the in-store experience through personalized insight and seamless service.
Whether you're a boutique, hotel, or luxury retailer, this program empowers your team to connect more meaningfully with every guest.
Download the brochure below to explore |
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How the Black Orqid™ system works
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Pricing tiers and minimum order packages
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Implementation steps and profile creation
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Real-time benefits for staff and customers
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How your business is positioned as a premium partner
Offer service that recognizes the individual—before they ever say a word.
Download the brochure now and begin transforming how your brand connects.
